FAQ for Meal Project

Ordering Made Easy 📦

When is my order deadline?

Updated menus are released every Monday. You have until 11:59PM Wednesday to place your order. 

About Our Meals 🥗 

Are your meals ready-to-eat?

Yes, our meals are fresh and ready-to-eat as soon as they arrive! 

What does “healthy” mean to you?

To us, “healthy” means more than just low-calorie.

We create meals that are balanced, satisfying, and made with real ingredients. That includes:

  • High-quality proteins for strength and energy
  • Healthy fats like grapeseed and extra virgin olive oil
  • No refined sugars — we use natural alternatives like fruit purĂ©e or coconut sugar when a touch of sweetness is needed

We aim to nourish your body while still exciting your taste buds. Think: comfort food, but better for you.

How long do MEAL PROJECT meals stay fresh?

MEAL PROJECT ready-to-eat meals do not need to be frozen. They can be stored in the fridge for up to a week and should be consumed within seven days of delivery. We recommend consuming any fish/seafood within four days of delivery.

How do I heat up my MEAL PROJECT meal?

Simply remove the plastic lid and microwave for 2–3 minutes until hot.

Heating times may vary depending on your microwave, so adjust as needed.

Enjoy your meal!

Ingredients & Portions 🍽 

Where are your ingredients from?

Our business is based in Toronto. We source our ingredients from a variety of local suppliers and try to use locally grown and organic produce wherever possible.

How many people does one meal serve?

All our meals are sold as one portion that serves one person. Meals from our Premium Healthy Meal bundle typically contain 400-600 calories per portion.

Delivery & Packaging 🚚 

Where do you deliver?

We currently deliver to:
Downtown Toronto, Etobicoke, North York, Richmond Hill, Markham, York, Vaughan, and Scarborough.

Do I need to be home for the delivery?

Not necessarily! Deliveries are made between 5PM–10PM on delivery days.
If you’re not home, we’ll leave your meals at your doorstep and send you a delivery photo.
For condo residents, we’ll follow your building’s food delivery policy.

Can I track my delivery?

Yes! You’ll receive a SMS text notification when your delivery is on the way, and another once it has been delivered.

If I live in a condo, how will my order be delivered?

We’ll follow your condo’s delivery rules. If allowed, our delivery team will leave your meals at your unit’s door.
Please make sure to include your buzzer number so our team can access the building.

What is your delivery fee?

Delivery fees range from $10–$20 depending on your distance from our kitchen.
If you live within 20km and your order is $190 or more, delivery is free.

What should I do with the insulated bags and ice packs?

We appreciate returns to help reduce waste!
You can leave your used insulated bags and ice packs at your door by 5PM on your next delivery day.
No upcoming delivery? Just contact us and we’ll make arrangements.

What should I do with the plastic food packaging that my meal comes in?

Our containers are BPA-free and fully recyclable.
Just rinse and place them in your blue recycling bin.